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What is compliance anyway?
Compliance means “sticking to the rules” and can be used to mean adhering to laws and regulations as well as internal guidelines. It serves to protect both the company and all its employees.
Why should I use Tell Us!?
Perhaps you're aware of specific instances that could endanger compliance with established rules and regulations? But perhaps you’re a little hesitant about personally providing this information? We want to offer you effective protection as a whistleblower, which is why when you submit information via our communication platform, which operates with only the highest security standards, you can do so either anonymously or, if desired, by giving your name.
How can my information help?
Your information helps us when investigating matters, identifying risks at an early stage and avoiding potential material or reputational damage to either OPTIMAL or third parties. Your involvement means that you can actively participate in resolving such circumstances, thus minimising the risks posed to the company and all employees.
What cases can I report?
You can notify us of any information relating either directly or indirectly to the following topics:
- Breach of internal guidelines
- Breach of important statutory regulations (e.g. national insurance, commercial, corporate or tax law)
- Occupational health & safety, cases involving damage and hazards
- Data protection and IT security
- Theft, embezzlement or fraud
- Circumstances contravening the General Equal Treatment Act, cases involving harassment and discrimination
- Corruption, bribery and conflicts of interest
- Breaches of non-competition agreements, price-fixing and the disclosure of business secrets
More detailed information about the individual topic points can also be obtained during the reporting process..
I wish to remain anonymous – is that ensured?
The single most important principle of the BKMS® procedure is protecting the whistleblower. The technical provisions in place to ensure data confidentiality have been certified. Important information here:
During the reporting process, please ensure that you yourself – if and when desired – take steps to protect your anonymity and avoid accidentally revealing your identity.
What information can OPTIMAL request or view?
OPTIMAL will only receive the information you enter into the system.
Must I use Tell Us! from within the company network?
No. Tell Us! can be accessed via all Internet-enabled devices. Simply go to https://www.bkms-system.net/optimal-tell-us. If you're looking to report information via the company network, it would be possible in theory to see that you had visited the BKMS® webpage. We guarantee 100% anonymity when information is reported via an Internet connection that is outside of the company network.
Is it possible to communicate with OPTIMAL?
Yes, via a secure post box. This can be set up when reporting information. Simply choose a pseudonym and password when setting up your inbox. Your information will then be protected by encryption and other security
functions.You can access your protected email inbox by clicking on the ‘login’ button. Then enter the personal pseudonym/username and password, which you have selected after submitting the information.
What is the purpose of a secure post box?
This email inbox can be used by our Compliance Officer to ask questions, should they need to clarify any specific details.